Privacy

• Your name, email address and password, so you can sign in.
• Your profile picture and bio, if you add them. These are public.
• Your orders and purchases, including the payment method, the transaction ID you gave us and any payment screenshot you uploaded. This is how a payment is matched to an order and how a dispute is settled.
• Your wallet balance and its full history of movements.
• Notifications we have sent you, and your preferences for which ones you want.

Selling requires identity verification. Before your first listing goes live we collect your full name, CNIC number, date of birth, contact number, photographs of both sides of your CNIC, a selfie, and the account details you want to be paid into.

Messages between buyers and sellers are stored, including images sent in chat. Order conversations can be read by staff — that is how a dispute is decided, and pretending otherwise would be worse than saying it plainly.

Account logins that a seller stores for instant delivery are encrypted before they are written down. They are readable only by the buyer who paid for that listing, and are never shown to staff, never shown back to the seller once saved, and never sent through chat.

• Publicly: your display name, profile picture, bio, seller rating, and your listings.
• The person you are trading with: the order, and whatever you send in its chat.
• Our staff: what they need for the job they hold permission for — payments, disputes, verification. Access to verification documents is logged.
• Our providers: the services that host the site, store files and send our email. We do not sell your data to anyone, and we do not share it for advertising.

• Orders, payments and wallet history are kept for as long as the account exists. They are the record behind money that moved.
• Notifications you have read are deleted after 90 days. Unread ones are kept — deleting something you never saw is how “I was never told” becomes true.
• Verification documents are kept while you are an approved seller.

You can change your name, picture, bio and email from account settings, and choose which notifications you receive from notification settings.

To ask what we hold about you, or to have your account removed, email us from the contact page. Records tied to completed orders and money movements are kept even after an account closes, because they are the other side of somebody else's transaction.